One system, set up for your industry.
Twenty-nine industries, one system. Four run it today, one is built and waiting for its first client, and for the rest we set up the same modules around your paperwork. Each row names the real pains and the real work. Built in Melbourne, working Australia-wide. Lines in quotation marks are what owners told us in discovery. The rest are plain statements of the admin we see.
Every industry here runs on the same Business Operating System. See the full system
Moving goods
Same system
Wholesale and distribution
Orders by phone, stock by memory, statements by hand.
An ordering portal, multi-warehouse stock, credit, statements and delivery runs.
Nearest build: A 35-store franchise network's Business Operating System
Same system
Removalists and storage
Quotes by guesswork, confirmations by text, damage disputes by memory.
Quotes by volume and distance, jobs, SMS, and photo sign-off at both doors.
Nearest builds: A 35-store franchise network's Business Operating System · The chauffeur business we scaled
Food and hospitality
Same system
Cafés, restaurants and catering
Loyalty lives in someone else's app; catering orders in a notebook.
Ordering and loyalty on your own till, catering quotes and orders in one record.
Nearest build: Loyalty and ordering for the cafés and restaurants we work with
Same system
Events and venues
Deposits chased, run sheets rewritten, suppliers texted.
Enquiry to quote to deposit to run sheet to invoice, in one record.
Nearest build: The chauffeur business we scaled
Transport and field
Live
Transport and chauffeur
Chauffeur, fleet and courier firms. Bookings, dispatch, payments and SMS reminders.
“Fifteen to thirty minutes of admin per booking.”
Same system
Trades and home services
Electricians, plumbers, HVAC, pest control and landscapers. Quotes from your rates, crew runs, photo sign-off, paid invoices.
Quotes written at night from a photo and a guess.
Same system
Building and construction
Progress claims late, variations verbal, subcontractors' invoices everywhere.
Claims on a calendar, written variations, subcontractor documents and invoices. Your site scheduling tool stays.
Nearest build: A complete in-house system for a security company
Same system
Automotive workshops and detailing
Bookings in a diary, quotes by phone, is-it-ready calls all day.
Bookings, quotes, an SMS when the car is ready, invoices and history per vehicle.
Nearest build: The chauffeur business we scaled
Same system
Driving schools
Lessons booked by text, packages tracked on paper, instructors texted.
The booking engine with packages, instructor pages, SMS reminders and payments.
Nearest build: The chauffeur business we scaled
People on site
Live
Security and facilities
Guard, patrol and facilities firms. Rate-template quotes, rosters, notices, client portal.
“Every quote is bespoke, and it changes after booking.”
Same system
Cleaning and facilities
Commercial, office and strata cleaners. Quotes by site, rosters from your rates, a page per shift, photo sign-off.
Sites signed off on paper, or not at all.
Same system
Labour hire and recruitment
Candidates in a spreadsheet, timesheets by photo, compliance chased by email.
Candidates, placements, a page per shift, timesheets and documents that warn before they expire.
Nearest build: A complete in-house system for a security company
Money and advice
Built · First client next
Accounting firms
Accountants, bookkeepers and tax agents. Client portal, practice system, AI that reads BAS documents.
“Documents chased by email every BAS cycle.”
Same system
Brokers and advisers
Mortgage brokers and financial advisers. Ad leads, a document portal, AI that reads statements, alongside your CRM or Xplan.
Documents chased one at a time by text.
Same system
Insurance brokers
Renewals missed, claims tracked in email, clients calling for certificates.
A renewal calendar, claims tracking, and a client portal with the documents.
Nearest build: Full practice management for a mid-tier accounting firm
Same system
Migration agents and conveyancers
Deadlines in a diary, documents by email, clients anxious in more than one language.
Matters with checklists and deadlines, a portal in the client's language, payments.
Nearest build: Full practice management for a mid-tier accounting firm
Property and professional
Same system
Property and real estate
Agencies, property managers and developers. Enquiry follow-up, inspection bookings, owner and tenant portals, planning answers.
Portal enquiries answered in order of who shouts.
Same system
Professional services
Consultancies, engineers, architects and law firms. Proposals, matters, invoicing and a client portal.
Every proposal starts from the last one.
Same system
Strata and body corporate managers
Maintenance by phone, meetings by email, owners asking for documents.
Maintenance requests closed with a photo, an owner portal, documents. Levies and trust accounting stay in your strata software.
Nearest build: A 35-store franchise network's Business Operating System
Same system
Marketing and creative agencies
Proposals rewritten, approvals in email, clients asking what the ads returned.
Proposals, jobs and approvals, and a client portal that can show what the ads returned.
Nearest build: A complete in-house system for a security company
Buy first, we build around it
IT services and managed service providers
Tickets and contracts sit in a service desk tool; quoting and the client portal sit elsewhere.
Keep the service desk tool. We build the quoting and the client portal around it.
Nearest build: A complete in-house system for a security company
Health, education and community
Same system
NDIS and home care
NDIS and home care providers. Service agreements, a family portal, text reminders, alongside your care software.
Service agreements rebuilt in Word for every participant.
Same system
Allied health and clinics
Physio, OT, speech, psychology and podiatry clinics. A client portal, intake forms, reminders, alongside your practice software.
Clients who stop booking are never followed up.
Same system
Education and training
RTOs, tutors and early learning. Class bookings, SMS reminders, a parent and student portal, fee invoices.
Enrolment forms retyped into the student system.
Buy first, we build around it
Gyms, studios and salons
Booking apps made for the industry do the core well; the brand has no app of its own.
Keep the booking software. We build your own app and loyalty when you need them.
Nearest build: Loyalty and ordering for the cafés and restaurants we work with
Same system
Not-for-profits and community organisations
Members, donors and volunteers in three spreadsheets; grant reports by hand.
Members and donors, volunteer rosters, programs, a portal in community languages, grant reporting.
Nearest build: A complete in-house system for a security company
Buy first, we build around it
Medical and dental practices
The clinical record and claiming live in the practice's clinical software.
Keep it. We build intake, recalls and the patient portal around it.
Nearest build: The chauffeur business we scaled
Who we are not for.
Online shops selling products, ideas that are not funded yet, and anyone who wants AI to cut headcount. We would rather say so now.
What happens next
- 1Tell us the crux in a short form.
- 2We reply within one business day, with a straight answer on fit.
- 3Pick a time that suits you for a 30-minute call.