Agreements, intake and family updates, beside your care software.
In one paragraph
For NDIS support providers, support coordinators and home care providers. Service agreements as PDFs, a participant and family portal and text reminders, alongside ShiftCare, Brevity or Lumary, which keep the participant records, roster and claims. Online intake is next. We have not built for a provider yet; the same modules run live elsewhere. Built in Melbourne, working Australia-wide.
01Where the admin hides
Agreements in Word, families on the phone.
The admin we see in NDIS and home care providers. Plain statements, not quotes.
Service agreements rebuilt in Word for every participant.
Then emailed, signed, scanned and filed.
Referrals arrive by email, phone and form.
Some wait days for a reply.
Families ring to ask what is happening.
The coordinator answers the same questions all week.
Plan reviews and renewals tracked in a spreadsheet.
Found when the funding has already run out.
02What we build
From the first referral to the plan review, beside your care software.
Intake, the agreement, the family portal and every reminder sit beside your care software. The participant and plan details, rosters, shifts and claims stay in it.
- 01ReferralFrom a form, an email or a call
- 02IntakeA form, passed to your care software
- 03AgreementThe funded supports, as a PDF to sign
- 04PortalParticipants and families log in by email link
- 05RemindSignatures and documents chased by text
- 06ReviewThe plan review and renewal on a date
- Service agreements produced as PDFs from your templatesLive
- A participant and family portal opened from an email linkLive
- Automatic emails and text reminders to participants and familiesLive
- A permanent record of who changed what, on every agreement and formLive
- Referral and intake forms filled online, then passed to your care softwareNext
- Agreements signed online, with the signed copy filed beside the agreementNext
- Plan reviews and agreement renewals followed up before they fall dueNext
Live: running for a client today · Built: coded and tested · Next: not shipped yet · Can build: no delivered example yet
Levels describe the module, in whichever industry it runs today.
Services for NDIS and home care: Business Operating System · Web apps and custom software · AI agents and automation.
Software we connect to
| Software | Level |
|---|---|
| Email and PDF documentsService agreements from your templates, as PDFs | Live |
| SMSReminders to participants and families by text | Live |
| ShiftCare, Brevity or LumaryYour care software stays and keeps the participant and plan details, roster, shifts and claims; we build around it | Can build |
The rules your paperwork answers to
NDIS Practice Standards
Auditors assess registered providers against them, including worker records and incident management.
ndiscommission.gov.au, 6 Oct 2026
Social, Community, Home Care and Disability Services Industry Award 2010
It covers home care and disability support work, so roster rates follow it.
fairwork.gov.au, 6 Oct 2026
Support at Home program
It replaced Home Care Packages on 1 November 2025, with new budgets and a set service list.
health.gov.au, 6 Oct 2026
This is the Business Operating System, set up for NDIS and home care.See the full system
Also set up for: Allied health and clinics · Security and facilities · Cleaning and facilities. All industries
03Built on the same system
No NDIS provider yet. The agreements, the portal and the reminders are live for other businesses.
PDF agreements from your templates and the client portal by email link run live for a security company. Automatic emails and SMS reminders run live for a chauffeur business, and the permanent record of who changed what for a 35-store franchise network.
PDF agreements, client portal by email link
LiveA complete in-house system for a security company
Quotes, rosters and client questions run from one record. The company takes on new clients without rebuilding the paperwork each time.
Read the case : A complete in-house system for a security company
Live in 10 weeks
from first build to daily use, current version
Automatic emails, SMS reminders
LiveThe chauffeur business we scaled
Close to $300K in revenue in under 10 months. We built the system, ran the ads and advised along the way.
Close to $300K
revenue in under 10 months, with the system, the ads and our advice
Permanent record of who changed what
LiveA 35-store franchise network's Business Operating System
Real stores, real invoices, one system across Melbourne, Canberra, Sydney and Adelaide. Live in about six weeks.
Read the case : A 35-store franchise network's Business Operating System
35 stores
on one Business Operating System across four cities
04Questions from NDIS and home care providers
The things people ask before they call.
Does it lodge NDIS claims?
No. Claims stay in your care software, built from the shifts it already holds. We build the agreements, intake and family portal that sit beside it.
Do support workers need another app?
No. Shifts, progress notes and timesheets stay in your care software and its app. What we build is for the office, participants and families.
Does it handle the SCHADS award?
Your care software and payroll do. The roster, award rates and pay stay there, and we do not run them. The agreements, portal and reminders we build sit beside them.
Will it pass an NDIS audit?
The audit is yours to pass. Agreements and intake forms are kept together, with a permanent record of who changed what. Participant, plan, shift and worker records stay in your care software.
Is participant data kept in Australia?
What we build does. The agreements, intake forms and family portal sit in Australian data centres, in a database you own. Your care software's hosting is set by its vendor.
05 · Start here
Show us one participant, from the referral to the signed agreement.
What happens next
- 1Tell us the crux in a short form.
- 2We reply within one business day, with a straight answer on fit.
- 3Pick a time that suits you for a 30-minute call.