Every enquiry, inspection and repair in one record.
In one paragraph
For real estate agencies, property managers and developers. One system runs enquiry follow-up, inspection bookings with SMS reminders, and owner and tenant portals, with AI that answers planning questions with the rule cited. PropyChat is ours. No agency runs the full system yet: most of its modules run live elsewhere today; repairs are next. Built in Melbourne, working Australia-wide.
01Where the admin hides
Enquiries, inspections and repairs, each in a different inbox.
The admin we see in agencies and property managers. Plain statements, not quotes.
Portal enquiries answered in order of who shouts.
The quiet buyer waits.
Repairs run on phone calls and a spreadsheet.
Tenant, tradie and owner each call to ask.
The vendor report is rebuilt every Monday.
By hand, from notes and emails.
Planning questions take days of reading.
One planning PDF at a time.
02What we build
One property, one record, from the first enquiry to the owner's report.
Buyers, tenants, owners and tradies each see their part of the same record.
- 01EnquiryFrom the portals, your site or a call
- 02InspectBooked, with an SMS reminder
- 03ApplyDocuments sent through the portal
- 04SignThe lease or contract as a PDF
- 05RepairRequest, work order, photo close-out
- 06ReportThe owner sees it without asking
- Enquiries from your site and ads land as records, so none wait in an inboxLive
- Inspection and appraisal bookings with SMS remindersLive
- An owner and tenant portal opened from an email linkLive
- Planning answers for a Victorian site, with the rule behind each oneBuilt
- Repair requests sent to a tradie and closed with a photoNext
Live: running for a client today · Built: coded and tested · Next: not shipped yet · Can build: no delivered example yet
Levels describe the module, in whichever industry it runs today.
Services for property and real estate: Business Operating System · AI agents and automation · Websites for services businesses · Web apps and custom software.
Software we connect to
| Software | Level |
|---|---|
| Victorian planning dataZones, overlays and schedules for every property | Built |
| SMSInspection confirmations and reminders | Live |
| PropertyMe, PropertyTree, VaultRE or RexYour CRM and trust software stay | Can build |
The rules your paperwork answers to
Residential Tenancies Act 1997, Victoria
Urgent repairs immediately; others within 14 days of a written request.
consumer.vic.gov.au, 5 Oct 2026
Estate Agents Act 1980, Victoria
Money held in advance sits in a trust account, never in our system.
consumer.vic.gov.au, 5 Oct 2026
This is the Business Operating System, set up for property and real estate.See the full system
Also set up for: Strata and body corporate managers · Professional services · Brokers and advisers. All industries
03What we have built
PropyChat is ours. The agency system would run on the same modules.
PropyChat answers planning questions today. The ad leads and client portal that would run your agency are live for a security company, and the bookings and reminders for a chauffeur business.
Proptech
Early accessPropyChat: Victorian planning answers, with the rule behind every one
4,187,991 Victorian properties connected to AI, counted 14 September 2026. In early access.
Read the case : PropyChat: Victorian planning answers, with the rule behind every one
4.1M+
Victorian properties, with their planning, that PropyChat answers about
Ad leads and client portal
LiveA complete in-house system for a security company
Quotes, rosters and client questions run from one record. The company takes on new clients without rebuilding the paperwork each time.
Read the case : A complete in-house system for a security company
Live in 10 weeks
from first build to daily use, current version
Bookings and SMS reminders
LiveThe chauffeur business we scaled
Close to $300K in revenue in under 10 months. We built the system, ran the ads and advised along the way.
Close to $300K
revenue in under 10 months, with the system, the ads and our advice
04Questions from agencies and property managers
The things people ask before they call.
Do you replace PropertyMe or our CRM?
No. Your property management software and CRM stay. We build the enquiry follow-up and the portals around them, with the repairs flow next, and connect where the product allows it.
Does it handle trust accounting?
No. Trust money stays in your trust account software, as the Estate Agents Act expects. The system never holds or moves trust money.
Can it answer planning questions for a site?
Yes, in Victoria. PropyChat, our own product, works out what can be built on a block and cites the planning rule behind every answer. It is in early access.
Can owners and tenants log in?
Yes. Each opens their own portal from an email link, with no password to forget.
05 · Start here
Show us one enquiry, from the portal to the signed lease.
What happens next
- 1Tell us the crux in a short form.
- 2We reply within one business day, with a straight answer on fit.
- 3Pick a time that suits you for a 30-minute call.