Legal

Terms of Use

Last updated 16 July 2026

These terms govern your use of the Crux Labs website. By using the site, you agree to them. If you do not agree, please do not use the site.

About these terms

This website, cruxlabs.com.au, is operated by Crux Labs Pty Ltd (ACN 695 264 629) (“Crux Labs”, “we”, “us”). These terms apply to your access to and use of the site. They do not govern any paid engagement between us, which is set out in a separate written agreement.

Using this website

You may use this site for lawful purposes and to learn about our services. You agree not to:

  • use the site in any way that breaches an applicable law or regulation;
  • attempt to gain unauthorised access to the site, its servers, or connected systems;
  • interfere with the site’s normal operation, security, or availability;
  • copy, scrape, or reproduce our content for commercial use without our permission.

Intellectual property

Unless stated otherwise, all content on this site, including text, design, graphics, logos, and the Crux Labs name and marks, is owned by or licensed to Crux Labs and is protected by intellectual property laws. You may view and print pages for your own reference, but you may not otherwise use our content without our prior written consent. Product, company, and client names mentioned may be trademarks of their respective owners.

Enquiries are not a contract

Information on this site is general in nature and is provided for information only. Submitting our contact form or emailing us starts a conversation; it does not create a binding agreement or oblige either of us to proceed. Any work we do together will be governed by a separate proposal, statement of work, or agreement that we both sign.

Accuracy and case studies

We take care to keep the site accurate and up to date, but we do not warrant that it is complete, current, or error free. Case studies, outcomes, and metrics are illustrative of past work and are not a promise of the same results for you. Nothing on this site is professional, legal, or financial advice.

Third-party links

The site may link to third-party websites for your convenience. We do not control those sites and are not responsible for their content, practices, or availability. A link does not imply our endorsement.

Availability

We aim to keep the site available, but we may change, suspend, or withdraw all or part of it at any time without notice. We are not liable if the site is unavailable for any period.

Disclaimer and liability

To the maximum extent permitted by law, the site is provided “as is” and we exclude all warranties that are not expressly stated. We are not liable for any loss or damage arising from your use of, or inability to use, the site, including indirect or consequential loss.

Australian Consumer Law. Nothing in these terms excludes, restricts, or modifies any right, guarantee, or remedy you may have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other law that cannot lawfully be excluded. Where our liability cannot be excluded but can be limited, our liability is limited to re-supplying the relevant service or paying the cost of doing so.

Privacy

Our handling of personal information is described in our Privacy Policy, which forms part of these terms.

Governing law

These terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of that state.

Changes to these terms

We may update these terms from time to time. The current version is always published on this page, with the “last updated” date at the top. Continuing to use the site means you accept the current terms.

Contact us

Crux Labs Pty Ltd, Melbourne, Victoria, Australia.
Email: hello@cruxlabs.com.au
Phone: +61 450 046 310

Questions about this page? Email hello@cruxlabs.com.au or use our contact form. We usually reply within one business day.