Quotes, jobs and proof of delivery in one system.
In one paragraph
For freight forwarders, customs brokers, 3PLs (third-party logistics firms) and distributors. One Business Operating System takes a job from quote to delivered to paid: costing, documents, driver sign-off, invoicing and a customer portal, with AI agents doing the retyping. Built in Melbourne, working Australia-wide.
01Where the admin hides
Freight runs on spreadsheets nobody else can read.
What a freight business told us in discovery. Quoted lines are in its own words. Anonymised.
“Every job lives in an Excel costing sheet.”
Each quote is costed by hand, sheet by sheet.
Fifteen documents retyped per job.
Each one a Word document, rebuilt by hand from the same job.
“Status emails pasted by hand.”
Each update to a customer is written from scratch.
“Customer credit tracked on desktop notes.”
Limits are checked from memory, not from the ledger.
02What we build
One job, one record, from the quote to the ledger.
Each document is generated from the job, never retyped. The customer sees progress in their portal.
- 01QuoteCosted from your rate cards, GST right
- 02JobEvery enquiry gets a job number, in order, none missing
- 03DocumentsGenerated from the job, never retyped
- 04Proof of deliverySignature and photos on the driver's phone, offline
- 05InvoiceRaised the moment the job is signed off
- 06LedgerCredit limits checked before the next job
- Multi-warehouse stock, with every movement logged to a person, as in our franchise systemLive
- Driver app with signature and photo proof of delivery that works offline, as in our franchise systemLive
- A customer portal that shows where each job stands, as in our security systemLive
- SMS updates to the customer at each milestone, as in our chauffeur systemLive
- A shared inbox where agents sort mail and draft replies in the sender's languageNext
Live: running for a client today · Built: coded and tested · Next: not shipped yet · Can build: no delivered example yet
Levels describe the module, in whichever industry it runs today.
Services for freight: Business Operating System · Web apps and custom software · AI agents and automation · Growth marketing.
Software we connect to
| Software | Level |
|---|---|
| CargoWiseJobs and documents typed once | Can build |
| Xero and MYOBInvoices out, payments in | Can build |
| SMSA text at each milestone | Live |
The rules your paperwork answers to
Chain of Responsibility, Heavy Vehicle National Law
Senders, receivers and schedulers share a duty for heavy vehicle safety, and the job record shows yours.
nhvr.gov.au, 5 Oct 2026
Import declarations
Most imports above the threshold need one, and it can be lodged through the Integrated Cargo System.
abf.gov.au, 5 Oct 2026
This is the Business Operating System, set up for freight.See the full system
Also set up for: Food and franchise · Transport and chauffeur · Trades and home services. All industries
03What we have built
Running in warehouses and on the road today.
Food and franchise
LiveA 35-store franchise network's Business Operating System
Real stores, real invoices, one system across Melbourne, Canberra, Sydney and Adelaide. Live in about six weeks.
Read the case : A 35-store franchise network's Business Operating System
35 stores
on one Business Operating System across four cities
Security
LiveA complete in-house system for a security company
Quotes, rosters and client questions run from one record. The company takes on new clients without rebuilding the paperwork each time.
Read the case : A complete in-house system for a security company
Live in 10 weeks
from first build to daily use, current version
Times run from the first day of building to the first day of live use.
04Questions from freight teams
The things people ask before they call.
Can it work alongside the software we already use?
Yes. We connect where an integration exists and keep your current tools until the new system has earned the switch.
Does it connect to CargoWise?
Not today. CargoWise can stay where it is, and we can build the link so jobs and documents are not typed twice. We have not delivered that link yet, so the Blueprint scopes it first.
Can our customers see where their freight is?
Yes. A customer portal shows where each job stands, and an SMS goes out at each milestone.
05 · Start here
Bring us one job and the paperwork it creates.
What happens next
- 1Tell us the crux in a short form.
- 2We reply within one business day, with a straight answer on fit.
- 3Pick a time that suits you for a 30-minute call.